Required skills & experience:

1. MUST have experience in customer support and call center

environments

2. MUST have some experience in health plans or benefits

3. Will need to be on the phone or answering emails during the

entire shift

4. Bi-lingual in English/Spanish a plus

What you need to know:

1. Great opportunity to join a healthcare start up

2. Shift from 8:30-5pm EST

3. Local to Pembroke or Remote in US

4. Will need to Travel to Pembroke, MA for training. Training last

4-6 weeks and is a combination of Remote and onsite training

  • Full benefits / 401k
  • Company "Confidential"

    We’re a medical ally that empowers employees and their families to make
    better medical decisions at every point in their healthcare journey. We
    do this by combining our deep clinical expertise with compassionate,
    high-touch support and a unique understanding of all the challenges
    along the way.

    We offer what only independent medical experts can: unbiased answers on
    any medical condition, vital information curated for each participant,
    advice based on hard evidence, assistance getting expert opinions, and
    the one-on-one support to make even the most difficult health decisions
    with confidence. Our comprehensive solution integrates medical decision
    support and expert medical opinion to guide individuals and families
    throughout the healthcare journey, while also reducing unnecessary
    elective surgeries and driving patients to the highest quality
    providers.